Sutton Council services

The council provides a number of services for local businesses from granting licenses for you to run your business, to taking away your waste and recycling.

General Enquiries

Sutton Council

Visit Sutton Council’s website for general enquiries and to find out more about council services.

020 8770 5000

London Borough of Sutton Civic Offices
St Nicholas Way


Development Management

Development Management is responsible for the processing of planning applications for permission regarding (re)development and alteration of buildings, change of building usage, advertisements and signs, and work to protected trees.

020 8770 5000


Building Control

Building Control offers guidance on dangerous structures, demolitions and building regulations including promoting energy efficiency and meeting the needs of people with disabilities.

020 8770 5000

Waste and Recycling

Waste Management

Waste Management responds to enquiries of abandoned vehicles, dog fouling, graffiti, fly posting, fly tipping, and recycling.

020 8770 5000

Environmental Health

Environmental Health deals with issues relating to noise nuisance, pest control, neighbourhood nuisance, clinical waste and asbestos, stray and lost dogs, and pollution.

020 8770 5000



Licensing is responsible for issuing licenses relating to the sale of alcohol, entertainment, gambling, specialist treatment (such as tattoos), fireworks, street trading, animals, and temporary event notices.

020 8770 5000

Trading Standards

Trading Standards regulates the sale of goods and is responsible for investigating reports of counterfeit goods, fair trading, product safety, rogue traders, and trades descriptions.

020 8770 5000

Parking, Traffic and Highways

Highways licences and maintenance, parking amendments, street light maintenance, and traffic management enquiries should be directed to the Traffic and Highways teams.

020 8770 5000

Business Rates

Business Rates is responsible for collecting a statutory rate levied by central government on those responsible for commercial property.

020 8409 7100

My Account

My account makes paying your business rates easy, you can see your account online, receive bills via email, see a statement of your account and more. Click on the My Account button on the website.

Financial Support


Universal Credit

Did you know – even if you are in current employment, you may be eligible for financial support through Universal Credit?

For more information regarding requirements and your eligibility please visit this page.

For broader information about Universal Credit, please visit